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After the Tradeshows - Five Easy Steps to Maintain Marketing Momentum - 3/15/2004 - Real Estate Education Training Schools Conferences

After the Tradeshows: Five Easy Steps to Maintain Marketing Momentum

After months of planning, designing your tradeshow materials and making personal contact with thousands of prospects, the end of tradeshow season may be a welcome sight. But while the globetrotting and handshaking has ended, the "season" and the work have not.

 

What’s important now? Ensuring a return on your tradeshow investment. In two words, “follow up.” Embrace the contacts you’ve made and welcome them into the fold. Great service and unique follow-up methods can set you apart from your competition when location, price point or amenities may not.

Here are five easy steps to follow to improve your tradeshow follow-up:

• Call all attendees

Send an immediate and eye-catching brochure that reiterates your show look and message to every attendee. Provide a convenient vehicle for them to request more information, such as a business reply card, possibly with a business reply envelope. Including the business reply envelope can dramatically increase the response rate; it ensures the prospects’ personal information remains private during mailing. Make sure to have additional information ready for those who request it.

 
 
  • Get personal

Consider a secondary follow-up mailer that contains a strong, but personal, call to action. Nurture any personal contacts your booth team made at the shows by sending a personal letter in an envelope with an accompanying informational brochure. A personal letter will help maintain the rapport you have already built and can increase the comfort level of the prospect. Again, include a convenient way for the prospect to get in touch with you for more information.

  • Act immediately

Encourage your sales team to immediately make a personal contact. If your booth was staffed by someone other than your salespeople, make sure all the information gathered at the booth is shared with your sales staff. Time is of the essence. Make a personal contact while you are fresh in a prospect’s mind. As time passes, prospects will feel less comfortable revisiting the relationship you may have developed at the show.

  • Invite tours

Push hot leads toward a tour. "Request more information" aside, now is a perfect time to plan a mailing event to encourage serious visitors.

Besides pushing an attractive visitation package, this piece can capitalize on the upcoming spring season. Since it is usually one of the most pleasant seasons visually and climatically for most communities, you can showcase "Springtime at Your Community." Be ready onsite to greet guests with a special springtime welcome info kit or even a small, low budget "Springtime Special."

  • Keep it coming

Most importantly, remember frequency. Alone, no single marketing effort will consistently and reliably produce sales. Simply following up with a brochure and letter is not sufficient. The sale may not be immediate, but don’t let the lead fall through the cracks. A sustained effort is required to build the prospect's trust and build your reputability and value in their minds.

So plan to get the most return from your tradeshows this year by cultivating every lead and nurturing those that show promise. A marketing program combining many of the above elements in frequent doses can dramatically increase response rate, tours and, ultimately, sales.

Amy Tharrington is president of Maximum Design & Advertising, Inc., an award-winning, advertising and design agency that specializes in real estate marketing. Headquartered in Wilmington, NC, Maximum provides successful sales and marketing solutions for projects nationally. Tharrington can be reached at 800-609-0930.


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